Frequently Asked Questions (FAQ)
SoldJar is an online classified marketplace in Bangladesh where individuals and businesses can post listings, discover products and services, and connect directly with interested buyers or sellers.
Yes. Creating an account is free, and the Free Seller package allows users to start listing without purchasing a paid membership. The current Free Seller package supports up to 5 active listings.
Create or sign in to your account, choose the appropriate category, enter the required listing details, upload clear photos, set your price and location, review the information, and submit the listing for publication.
SoldJar supports a wide range of classified categories including property, vehicles, electronics, smartphones, home appliances, furniture, fashion, garments, jobs, services, business products, agriculture, and other approved categories. Listings must comply with SoldJar's policies and prohibited-item rules.
Buyers can use the contact options available on a listing or seller profile, which may include SoldJar chat and other seller-provided contact methods. Users should communicate carefully and verify important details before completing a transaction.
SoldJar primarily operates as a classified advertising marketplace that helps buyers and sellers connect. Membership and promotional services may be paid through SoldJar's supported payment system, while buyer-to-seller transactions should be handled according to the payment arrangements agreed between the parties.
- SoldJar currently offers Free Seller, Smart Seller, Premium Seller, and Business Pro packages.
Current standard pricing is:
Free Seller — Free
Up to 5 active listings.
Smart Seller — ৳149 for 60 days
Up to 15 active listings, 2 Featured Ads for 7 days, and 5 Bump Ups.
Premium Seller — ৳349 for 90 days
Up to 40 active listings, 6 Featured Ads for 7 days, 3 Top Ads for 7 days, and 12 Bump Ups.
Business Pro — ৳999 for 90 days
Up to 100 active listings, 15 Featured Ads for 7 days, 8 Top Ads for 7 days, and 30 Bump Ups.
Package features and prices may be updated, so users should review the current Pricing page before purchasing.
These are promotional features designed to improve listing visibility. Featured Ads receive enhanced exposure, Top Ads receive priority placement where supported, and Bump Ups move or refresh eligible listings to help them gain additional visibility.
SoldJar supports payment methods available through its payment gateway, which may include popular mobile financial services, cards, and other approved payment options in Bangladesh. Available methods are shown during checkout.
No, current memberships are generally purchased for a fixed validity period. Users can purchase or renew a package when continued paid membership is required after expiration.
SoldJar's current Cancellation and Refund Policy allows customers to request cancellation of an eligible premium purchase within 72 hours. Approved refunds are returned through the original payment method and may require 10 to 30 days to process. Users should review the full Cancellation and Refund Policy for applicable conditions.
SoldJar provides marketplace safety, reporting, account, and platform-security measures intended to support a safer experience. Users should still verify listings, products, sellers, buyers, prices, and transaction details before making any payment or completing a deal.
SoldJar may review listings and apply moderation or safety checks, but users should not assume that every product, ownership claim, condition, seller, or transaction has been independently verified. Buyers and sellers remain responsible for checking transaction details before proceeding.
Start with a complete title, accurate category, clear description, competitive price, correct location, and high-quality photos. Paid memberships can also provide promotional tools such as Featured Ads, Top Ads, Bump Ups, and higher listing capacity.
Listings that violate SoldJar's Terms & Conditions, prohibited-item rules, or other platform policies may be rejected, removed, restricted, or require correction. Repeated or serious violations may also result in account restrictions or suspension.
SoldJar provides Smart Support for assistance with common questions and guidance. Human support may also be available when required. Users can access the support options provided on SoldJar.com or contact support@soldjar.com.
SoldJar is currently focused on the Bangladesh marketplace and its location, listing, and marketplace services are designed primarily for users buying, selling, and advertising within Bangladesh.
SoldJar aims to make online classified buying and selling in Bangladesh simpler by helping individuals and businesses publish structured listings, discover relevant products and services, and connect through one marketplace platform.